{"id":1894,"date":"2021-11-03T14:21:30","date_gmt":"2021-11-03T18:21:30","guid":{"rendered":"https:\/\/lms.technationcanada.ca\/support\/"},"modified":"2022-04-20T19:53:14","modified_gmt":"2022-04-20T23:53:14","slug":"soutien","status":"publish","type":"page","link":"https:\/\/lms.technationcanada.ca\/fr-ca\/soutien\/","title":{"rendered":"Soutien"},"content":{"rendered":"<p>Si vous avez rencontr&eacute; un probl&egrave;me lors de l&rsquo;utilisation de ce site ou de la participation &agrave; l&rsquo;un des cours, veuillez utiliser ce formulaire pour nous en faire part afin que nous puissions r&eacute;soudre le probl&egrave;me le plus rapidement possible.<\/p>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\">\n<div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"frm_forms  with_frm_style frm_style_technation-default\" id=\"frm_form_43_container\" data-token=\"0d83607a46e82df144b0397eaadb7f6e\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_js_validate  frm_pro_form \" id=\"form_tickets-supportffcbe27d65\" data-token=\"0d83607a46e82df144b0397eaadb7f6e\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Tickets - Support\t<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\">\n<input type=\"hidden\" name=\"form_id\" value=\"43\">\n<input type=\"hidden\" name=\"frm_hide_fields_43\" id=\"frm_hide_fields_43\" value=\"\">\n<input type=\"hidden\" name=\"form_key\" value=\"tickets-supportffcbe27d65\">\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\">\n<input type=\"hidden\" id=\"frm_submit_entry_43\" name=\"frm_submit_entry_43\" value=\"ee3454b443\"><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr-ca\/wp-json\/wp\/v2\/pages\/1894\"><div id=\"frm_field_1498_container\" class=\"frm_form_field  frm_html_container form-field\">\n<p style=\"text-align: right\">* Les ast&eacute;risques indiquent les champs obligatoires.<\/p>\n<\/div>\n<div id=\"frm_field_1349_container\" class=\"frm_form_field form-field  frm_top_container frm_third\">\r\n    <label for=\"field_qgx40\" id=\"field_qgx40_label\" class=\"frm_primary_label\">Billet&nbsp;:\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_qgx40\" name=\"item_meta[1349]\" value=\"20228030\t\" readonly data-frmval=\"20228030\t\" data-invmsg=\"Le texte n&rsquo;est pas valide.\" aria-invalid=\"false\">\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_1350_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_two_thirds frm_first\">\r\n    <label for=\"field_bs3tq\" id=\"field_bs3tq_label\" class=\"frm_primary_label\">Titre de la question\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_bs3tq\" name=\"item_meta[1350]\" value=\"\" autocomplete=\"off\" data-reqmsg=\"Titre de la question cannot be blank.\" aria-required=\"true\" data-invmsg=\"Le texte n&rsquo;est pas valide.\" aria-invalid=\"false\">\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_1351_container\" class=\"frm_form_field form-field  frm_top_container frm_third\">\r\n    <label for=\"field_rczky\" id=\"field_rczky_label\" class=\"frm_primary_label\">Priorit&eacute;\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[1351]\" id=\"field_rczky\" data-frmval=\"Normal\" data-invmsg=\"Priorit&eacute; is invalid\" aria-invalid=\"false\">\n\t\t<option value=\"Normal\" selected>Normal<\/option><option value=\"Urgent\">Urgent<\/option><option value=\"Critical\">Critique<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_1352_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_1alg9\" id=\"field_1alg9_label\" class=\"frm_primary_label\">Demand&eacute; par\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_1alg9\" name=\"item_meta[1352]\" value=\"\" autocomplete=\"off\" data-reqmsg=\"Ce champ ne peut pas &ecirc;tre vide.\" aria-required=\"true\" data-invmsg=\"Le texte n&rsquo;est pas valide.\" aria-invalid=\"false\">\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_1353_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\r\n    <label for=\"field_61whu\" id=\"field_61whu_label\" class=\"frm_primary_label\">Courriel\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_61whu\" name=\"item_meta[1353]\" value=\"\" autocomplete=\"off\" data-reqmsg=\"Ce champ ne peut pas &ecirc;tre vide.\" aria-required=\"true\" data-invmsg=\"Le courriel n&rsquo;est pas valide.\" aria-invalid=\"false\">\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_1354_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n    <label for=\"field_cdyg4\" id=\"field_cdyg4_label\" class=\"frm_primary_label\">Courriel suppl&eacute;mentaire\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_cdyg4\" name=\"item_meta[1354]\" value=\"\" data-invmsg=\"Le courriel n&rsquo;est pas valide.\" aria-invalid=\"false\" aria-describedby=\"frm_desc_field_cdyg4\">\r\n    <div class=\"frm_description\" id=\"frm_desc_field_cdyg4\">Si vous souhaitez inclure une personne dans la correspondance relative au billet afin qu&rsquo;elle soit inform&eacute;e lorsque le probl&egrave;me est r&eacute;solu, veuillez ajouter son adresse &eacute;lectronique ici.<\/div>\r\n    \r\n<\/div>\n<div id=\"frm_field_1355_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container\">\r\n    <label for=\"field_9cmcp\" id=\"field_9cmcp_label\" class=\"frm_primary_label\">Description\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <textarea name=\"item_meta[1355]\" id=\"field_9cmcp\" rows=\"5\" data-reqmsg=\"Ce champ ne peut pas &ecirc;tre vide.\" aria-required=\"true\" data-invmsg=\"Description is invalid\" aria-invalid=\"false\" aria-describedby=\"frm_desc_field_9cmcp\"><\/textarea>\r\n    <div class=\"frm_description\" id=\"frm_desc_field_9cmcp\">Veuillez fournir une description aussi compl&egrave;te que possible du probl&egrave;me. S&rsquo;il s&rsquo;agit d&rsquo;une fonctionnalit&eacute; du site qui ne fonctionne pas ou d&rsquo;un formatage du site qui semble incorrect, indiquez le navigateur et la plateforme (Mac, PC, iOS, Android) que vous utilisez.<\/div>\r\n    \r\n<\/div>\n<div id=\"frm_field_1356_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n    <label for=\"field_hbpgv\" id=\"field_hbpgv_label\" class=\"frm_primary_label\">Site Web\/URL\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"url\" id=\"field_hbpgv\" name=\"item_meta[1356]\" value=\"\" data-invmsg=\"Le site Web\/URL n&rsquo;est pas valide.\" aria-invalid=\"false\" aria-describedby=\"frm_desc_field_hbpgv\">\r\n    <div class=\"frm_description\" id=\"frm_desc_field_hbpgv\">Veuillez inclure l&rsquo;URL de la page ou du site qui pose probl&egrave;me. (S&rsquo;il s&rsquo;agit d&rsquo;une question ou d&rsquo;une demande non li&eacute;e &agrave; un site en particulier, cette information peut &ecirc;tre omise.)<\/div>\r\n    \r\n<\/div>\n<div id=\"frm_field_1357_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n    <label for=\"field_r36xs\" id=\"field_r36xs_label\" class=\"frm_primary_label\">Capture(s) d&rsquo;&eacute;cran ou documents\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"hidden\" data-invmsg=\"Le t&eacute;l&eacute;versement du fichier n&rsquo;est pas valide.\" class=\"auto_width\" aria-invalid=\"false\" name=\"item_meta[1357][]\" value=\"\" data-frmfile=\"1357\">\n\n<div class=\"frm_dropzone frm_multi_upload frm_clearfix\" id=\"file1357_dropzone\" role=\"group\">\n\t<div class=\"fallback\">\n\t\t<input type=\"file\" name=\"file1357[]\" id=\"field_r36xs\" data-frmfile=\"1357\" multiple data-invmsg=\"Le t&eacute;l&eacute;versement du fichier n&rsquo;est pas valide.\" class=\"auto_width\" aria-invalid=\"false\">\n\t\t\t\t<div class=\"frm_clearfix \"><\/div>\n\t<\/div>\n\t<div class=\"dz-message needsclick\">\n\t\t\t\t<svg viewbox=\"0 0 18 18\" class=\"frmsvg frm-svg-icon\">\n\t<path viewbox=\"0 0 18 18\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.2 4v8a.8.8 0 001.5 0V4l2.1 2.2A.7.7 0 1013 5L9.5 1.7a.7.7 0 00-1.1 0L5.1 5.2a.8.8 0 001 1l2.1-2zm7.6 4.3c.4 0 .7.3.7.7v6.8c0 .4-.3.7-.8.7H2.3a.8.8 0 01-.8-.8V9A.8.8 0 013 9v6h12V9c0-.4.3-.8.8-.8z\"><\/path>\n<\/svg>\t\t<span class=\"frm_upload_text\"><button type=\"button\" aria-label=\"Capture(s) d&rsquo;&eacute;cran ou documents. D&eacute;poser un fichier ici ou cliquer pour t&eacute;l&eacute;verser.. Maximum file size: 20MB\">D&eacute;poser un fichier ici ou cliquer pour t&eacute;l&eacute;verser.<\/button><\/span>\n\t\t<span class=\"frm_compact_text\"><button type=\"button\" aria-label=\"Capture(s) d&rsquo;&eacute;cran ou documents. Choisir le fichier. Maximum file size: 20MB\">Choisir le fichier<\/button><\/span>\n\t\t<div class=\"frm_small_text\">\n\t\t\t<p>Maximum file size: 20MB<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_1816_container\" class=\"frm_form_field form-field  frm_none_container\">\r\n\t<label for=\"g-recaptcha-response\" id=\"field_77tna_label\" class=\"frm_primary_label\">Captcha\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<div id=\"field_77tna\" class=\"frm-g-recaptcha\" data-sitekey=\"6Lf_ktUqAAAAAOYWYQuHGuO3QuYs0nlOQmYwO8Ta\" data-size=\"invisible\" data-theme=\"light\"><\/div>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_1814_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit frm_final_submit\" type=\"submit\" formnovalidate=\"formnovalidate\">Submit<\/button>\r\n\r\n<\/div>\r\n<\/div>\n\t\t<input type=\"hidden\" name=\"item_meta[10001]\" id=\"field_10001\" value=\"0\" data-frmval=\"0\">\n\t\t\t\t<input type=\"hidden\" name=\"item_meta[10002]\" id=\"field_10002\" value=\"0\" data-frmval=\"0\">\n\t\t\t\t<input type=\"hidden\" name=\"item_meta[10003]\" id=\"field_10003\" value=\"0\" data-frmval=\"0\">\n\t\t\t<input type=\"hidden\" name=\"item_key\" value=\"\">\n\t\t\t<div id=\"frm_field_1897_container\">\n\t\t\t<label for=\"field_940d1\">\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input id=\"field_940d1\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[1897]\" value=\"\">\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"dPHJ\/HdTDJJrH14YZ1HBNqETBjfEuEgR4FDVrWYndM3FDXQd06YSC6a3osFcg61Y\"><\/div>\n<\/fieldset>\n<\/div>\n\n<p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&Delta;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"138\"><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><\/form>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Si vous avez rencontr\u00e9 un probl\u00e8me lors de l\u2019utilisation de ce site ou de la participation \u00e0 l\u2019un des cours, veuillez utiliser ce formulaire pour nous en faire part afin que nous puissions r\u00e9soudre le probl\u00e8me le plus rapidement possible.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1894","page","type-page","status-publish","hentry","user-has-not-earned"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/lms.technationcanada.ca\/fr-ca\/wp-json\/wp\/v2\/pages\/1894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lms.technationcanada.ca\/fr-ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lms.technationcanada.ca\/fr-ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lms.technationcanada.ca\/fr-ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lms.technationcanada.ca\/fr-ca\/wp-json\/wp\/v2\/comments?post=1894"}],"version-history":[{"count":5,"href":"https:\/\/lms.technationcanada.ca\/fr-ca\/wp-json\/wp\/v2\/pages\/1894\/revisions"}],"predecessor-version":[{"id":2556,"href":"https:\/\/lms.technationcanada.ca\/fr-ca\/wp-json\/wp\/v2\/pages\/1894\/revisions\/2556"}],"wp:attachment":[{"href":"https:\/\/lms.technationcanada.ca\/fr-ca\/wp-json\/wp\/v2\/media?parent=1894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}